FAQs

CATEGORIES

Frequently Asked Questions

Browse our frequently asked soccer, goal, ball, rebounder and order questions and get the info you need.

Sizing & Installation

What sizes of soccer goals are available?

We offer Starter, Junior, Standard, Large, and Regulation soccer goals, as well as our 3-in-1 Rebounder Goal to fit any yard size.

How do I choose the right size for my yard?

For complete sizing details, visit our "Find Your Size" section on our site, which includes both the goal size, as well as the area needed in your yard to fit.

Our Rebounder, Starter and Junior goals fit smaller yards, while Standard, Large and Regulation goals are best for bigger spaces.

Is Open Goaaal® adjustable?

Our Standard Goal and Large Goals are adjustable in width, making them flexible as players grow.

The Rebounder, Starter, Junior and Regulation Goals are fixed sizes.

How long does it take to assemble Open Goaaal®?

The first installation takes about 1 and a half hours with two adults.

Once installed, raising or lowering the net for mowing or storage takes just a few minutes.

Where can I find my Instruction Manual?

Every Open Goaaal® includes a printed setup guide and access to step-by-step video instructions for easy assembly.

You can also visit our "Instruction Manuals" page for downloadable PDF instructions for all goals, as well as videos for further help.

Where can I find help on how to assemble my goal?

Every Open Goaaal® includes a printed setup guide and access to step-by-step video instructions for easy assembly.

You can also visit our "How to Assemble" page for video guidance.

Soccer Goals & Nets

What is the difference between a soccer goal and a soccer net?

A soccer goal is the full frame structure, while the soccer net is the mesh that attaches to it. Open Goaaal® combines both, plus a rebounder and backstop, in one system.

What is the best soccer goal for backyard training?

The best backyard soccer goal is one that includes a rebound net to keep the ball in play. Open Goaaal® is designed for continuous practice without chasing balls.

Do you sell backyard soccer goals with nets?

Yes — all Open Goaaal® systems include a built-in soccer net and backstop to catch missed shots.

Are soccer nets included with Open Goaaal®?

Yes, every goal includes the net, rebounder, poles, guy ropes, anchors, and setup instructions.

Can I buy replacement soccer nets?

Yes - you can buy a replacement net for your goal.

Furthermore, if you log into your customer account and we can verify your previous purchase, we are happy to extend a generous 50% off discount for your new net.

Are Open Goaaal® nets weather-resistant?

Yes — the nets are made from all-weather, UV-resistant materials to handle year-round use.

What’s the difference between soccer nets and rebound nets?

A standard soccer net just catches the ball, while a rebound net is designed to return missed shots back into play. Open Goaaal® combines both.

Soccer Rebounders & Training Equipment

What is a soccer rebounder?

A soccer rebounder is a net or frame that bounces the ball back to the player, helping improve passing, control, and first touch.

How does a soccer rebounder improve training?

It increases touches, builds ball control, and allows solo training without chasing the ball.

Is a soccer rebounder the same as a goal?

No. A rebounder returns the ball after impact, while a goal is for scoring. Open Goaaal® combines both.

What drills can I do with a soccer rebounder?

Players can practice passing, volleying, first touch, shooting accuracy, and goalkeeper reflexes.

What soccer training equipment should I have at home?

The essentials are a soccer rebounder, cones, soccer balls, and a backyard soccer goal.

Can I use a rebounder indoors?

Yes — smaller rebounders like the 3-in-1 Rebounder Goal can be used indoors or in garages if space allows.

Do professionals use soccer rebounders?

Yes — rebounders are widely used by professional academies and clubs for skill development.

What’s the difference between a ground-pass rebounder and an aerial rebounder?

Ground-pass rebounders return the ball low for passing drills, while aerial rebounders send it high for volleying and control.

Soccer Accessories & Gear

What soccer accessories are available from Open Goaaal®?

Popular accessories include SenseBall trainers, Corner Targets and grip socks.

What is SenseBall?

Trusted by over 500 professional clubs worldwide, SenseBall is an innovative ball-on-a-string to help players master two-footed control, boost coordination, and sharpen decision-making - all while getting up to 1,500 touches in just 15 minutes.

Do Open Goaaal® accessories work with other goals?

Yes - all accessories are designed to complement Open Goaaal® systems and most standard soccer goals.

What’s the benefit of soccer grip socks?

Grip socks prevent slipping inside cleats, giving players more stability and control.

What is the most important soccer gear for backyard training?

A rebounder goal, soccer balls, cones, and grip socks are the essentials.

Are soccer accessories necessary for kids?

Yes — accessories like cones and SenseBall make training fun and help kids develop faster.

Soccer Uniforms & Socks

What soccer accessories are available from Open Goaaal®?

Open Goaaal® specializes in training equipment - and as such, we carry high-performance grip socks by LUX.

What are soccer grip socks?

Grip socks feature anti-slip technology that keeps feet locked in place inside cleats for better agility.

Are grip socks worth it?

Yes — they improve stability, reduce blisters, and enhance performance compared to standard socks.

Do soccer socks help prevent injuries?

High-quality soccer socks with compression can reduce friction and support the foot to lower injury risk.

What’s the difference between calf, crew, and knee-high soccer socks?

Calf socks stop mid-leg, crew socks sit slightly higher, and knee-high socks provide full shin coverage.

What sizes of soccer socks are available?

Are grip socks are all one-size only, however due to the elasticity of our LUX socks, they will fit most shoe sizes from 6 to 11½.

Can soccer socks be used for other sports?

Yes, however we recommend trying our Grip Cleat Socks by LUX, which are great for football, basketball, running, tennis, and more.

How do I wash soccer grip socks?

Turn them inside out and wash on a gentle cycle; avoid bleach and tumble dry low for best durability.

Soccer Balls & Corner Targets

Can I buy soccer balls from Open Goaaal®?

Yes — we offer the Open Goaaal® Soccer Ball, a durable, all-purpose ball built for practice, play, and skill development as well other soccer ball products, like SenseBall.

What makes a good training soccer ball?

Durability, consistent flight, and proper weight make a soccer ball reliable for practice.

What are Corner Targets used for?

Corner Targets are training rings that attach to your goal, helping players improve shooting accuracy by aiming for the top corners.

Can Corner Targets be used on all Open Goaaal® goals?

Yes — they easily attach to any Open Goaaal® goal and most standard goals.

What size are the Corner Targets?

Each corner target has a 16-inch diameter (~50-inch circumference), making them the perfect size for accuracy drills.

What training drills can I do with Corner Targets?

Players can practice shooting for precision, finishing under pressure, or accuracy challenges during backyard games.

Tip: See our Training Programs for tons of ideas to level up your game.

Orders & Returns

What is your return policy?

We offer a 14-day cooling-off period from the date you receive your order. During this time, you may cancel your purchase, return the goods at your cost, and receive a full refund, provided the items are returned in like-new condition with all packaging and accessories.

You can read our full policy here.

How long do I have to send back a return?

Once you notify us that you wish to return a product, you have 30 days to send it back.

You can read our full policy here.

In what condition must products be returned?

Items must be:

  • Complete and undamaged
  • In their original packaging
  • In like-new condition without excessive signs of use
  • Not washed, altered, or worn (except for trying on apparel)

You can read our full policy here.

How do I start a return?

Simply email us at wecare@opengoaaalusa.com with your order number. Once approved, we’ll provide the correct return shipping address.

You can read our full policy here.

Who pays for return shipping?

Customers are responsible for all return shipping costs. We do not provide pre-paid return labels. Please keep proof of postage and, if needed, insurance, as we cannot refund items we don’t receive.

You can read our full policy here.

Where do I send returns?

You can send returns to one of our fulfillment centers. We advise you choose the one closest to you to minimize shipping costs.

eBrands c/o Fulfilment Hub USA
4930 Zambrano Street
Commerce, CA 90040

OR

eBrands c/o Fulfilment Hub USA
631 Ridgely Street
Dover, DE 19904

Phone: +1 (626) 758-2675

You can read our full policy here.

When will I get my refund?

Once your return is received and inspected, we’ll email you confirmation. Approved refunds are issued to your original payment method within 5–10 business days.

You can read our full policy here.

Do you offer exchanges?

Yes, but only for defective or damaged items. Contact us before sending your product back to arrange an exchange.

You can read our full policy here.

Are any items non-returnable?

Yes, under certain conditions:

  • Personalized or custom-made items
  • Gift cards
  • Downloadable software, e-books, or video courses
  • Items marked Final Sale

You can read our full policy here.

Can I return substituted or replacement goods?

Yes — you may still return alternative or replacement items, but you will need to cover return shipping costs.

You can read our full policy here.

Get in touch

Have questions about your order, or a general enquiry?